Features

 

FocusForums' built-in tools for participant and response tagging allow researchers tremendous time-saving benefits. Researchers can customize and apply demographics details to participants based on their screeners. This information is then exported with discussion transcripts in Microsoft Excel format to allow researchers to simply filter and drill down to the desired details.

The built in category management function allows researchers to create an unlimited amount of categories and sub categories. User responses can then be coded to the defined category structure to allow participant segmentation and pinpoint topics or quotes for further analysis.

 
CLIENT FEEDBACK

Of the different software platforms we've used for online groups, Focus Forums allows us the most flexibility. It is easy to use and our respondents feel immediately comfortable. And what truly stands out is their customer service - I once sent an email at midnight with a question and received an immediate response. This same customer service is available to our clients and our respondents, making everyone's experience an easy and comfortable one, so we can get at the essential instead of worrying about the technology.


Janet Yesk,
3bnb

Key Contacts

Connect with us via any of the following:


General: info@focusforums.net

Support: support@focusforums.net

Twitter: twitter.com/FocusForums

Phone: +1.403.539.0776

Fax: +1.403.539.0700